{"id":832,"date":"2011-09-27T15:16:00","date_gmt":"2011-09-27T15:16:00","guid":{"rendered":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/?p=832"},"modified":"2026-03-12T15:25:51","modified_gmt":"2026-03-12T15:25:51","slug":"kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system","status":"publish","type":"post","link":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/","title":{"rendered":"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":40,"featured_media":840,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"editor_notices":[],"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-832","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System | KEZAD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System | KEZAD\" \/>\n<meta property=\"og:url\" content=\"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/\" \/>\n<meta property=\"og:site_name\" content=\"KEZAD\" \/>\n<meta property=\"article:published_time\" content=\"2011-09-27T15:16:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-12T15:25:51+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-content\/uploads\/sites\/23\/2026\/03\/20111220_kizad-iso.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"515\" \/>\n\t<meta property=\"og:image:height\" content=\"385\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Asthha\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@asthha\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Asthha\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/\"},\"author\":{\"name\":\"Asthha\",\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/#\\\/schema\\\/person\\\/c99c9b296b49caa660f67f8ce16d216a\"},\"headline\":\"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System\",\"datePublished\":\"2011-09-27T15:16:00+00:00\",\"dateModified\":\"2026-03-12T15:25:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/\"},\"wordCount\":9,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/wp-content\\\/uploads\\\/sites\\\/23\\\/2026\\\/03\\\/20111220_kizad-iso.jpg\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/\",\"url\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/\",\"name\":\"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System | KEZAD\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/wp-content\\\/uploads\\\/sites\\\/23\\\/2026\\\/03\\\/20111220_kizad-iso.jpg\",\"datePublished\":\"2011-09-27T15:16:00+00:00\",\"dateModified\":\"2026-03-12T15:25:51+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/#\\\/schema\\\/person\\\/c99c9b296b49caa660f67f8ce16d216a\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/#primaryimage\",\"url\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/wp-content\\\/uploads\\\/sites\\\/23\\\/2026\\\/03\\\/20111220_kizad-iso.jpg\",\"contentUrl\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/wp-content\\\/uploads\\\/sites\\\/23\\\/2026\\\/03\\\/20111220_kizad-iso.jpg\",\"width\":515,\"height\":385},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/2011\\\/09\\\/27\\\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/#website\",\"url\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/\",\"name\":\"KEZAD\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/#\\\/schema\\\/person\\\/c99c9b296b49caa660f67f8ce16d216a\",\"name\":\"Asthha\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cee75a9447f011e11a8f54021a480b616aa58659702e191f6736ce1a06b9b887?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cee75a9447f011e11a8f54021a480b616aa58659702e191f6736ce1a06b9b887?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/cee75a9447f011e11a8f54021a480b616aa58659702e191f6736ce1a06b9b887?s=96&d=mm&r=g\",\"caption\":\"Asthha\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/asthha\"],\"url\":\"https:\\\/\\\/wpvip.adportsgroup.com\\\/kezadgroup\\\/author\\\/asthha\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System | KEZAD","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/","og_locale":"en_US","og_type":"article","og_title":"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System | KEZAD","og_url":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/","og_site_name":"KEZAD","article_published_time":"2011-09-27T15:16:00+00:00","article_modified_time":"2026-03-12T15:25:51+00:00","og_image":[{"width":515,"height":385,"url":"http:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-content\/uploads\/sites\/23\/2026\/03\/20111220_kizad-iso.jpg","type":"image\/jpeg"}],"author":"Asthha","twitter_card":"summary_large_image","twitter_creator":"@asthha","twitter_misc":{"Written by":"Asthha","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/#article","isPartOf":{"@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/"},"author":{"name":"Asthha","@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/#\/schema\/person\/c99c9b296b49caa660f67f8ce16d216a"},"headline":"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System","datePublished":"2011-09-27T15:16:00+00:00","dateModified":"2026-03-12T15:25:51+00:00","mainEntityOfPage":{"@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/"},"wordCount":9,"commentCount":0,"image":{"@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/#primaryimage"},"thumbnailUrl":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-content\/uploads\/sites\/23\/2026\/03\/20111220_kizad-iso.jpg","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/","url":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/","name":"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System | KEZAD","isPartOf":{"@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/#website"},"primaryImageOfPage":{"@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/#primaryimage"},"image":{"@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/#primaryimage"},"thumbnailUrl":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-content\/uploads\/sites\/23\/2026\/03\/20111220_kizad-iso.jpg","datePublished":"2011-09-27T15:16:00+00:00","dateModified":"2026-03-12T15:25:51+00:00","author":{"@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/#\/schema\/person\/c99c9b296b49caa660f67f8ce16d216a"},"breadcrumb":{"@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/#primaryimage","url":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-content\/uploads\/sites\/23\/2026\/03\/20111220_kizad-iso.jpg","contentUrl":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-content\/uploads\/sites\/23\/2026\/03\/20111220_kizad-iso.jpg","width":515,"height":385},{"@type":"BreadcrumbList","@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/2011\/09\/27\/kizad-awarded-iso-100022004-certification-for-customer-feedback-management-system\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/"},{"@type":"ListItem","position":2,"name":"Kizad awarded ISO 10002:2004 certification for Customer Feedback Management System"}]},{"@type":"WebSite","@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/#website","url":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/","name":"KEZAD","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/#\/schema\/person\/c99c9b296b49caa660f67f8ce16d216a","name":"Asthha","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/cee75a9447f011e11a8f54021a480b616aa58659702e191f6736ce1a06b9b887?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cee75a9447f011e11a8f54021a480b616aa58659702e191f6736ce1a06b9b887?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cee75a9447f011e11a8f54021a480b616aa58659702e191f6736ce1a06b9b887?s=96&d=mm&r=g","caption":"Asthha"},"sameAs":["https:\/\/x.com\/asthha"],"url":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/author\/asthha\/"}]}},"jetpack_featured_media_url":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-content\/uploads\/sites\/23\/2026\/03\/20111220_kizad-iso.jpg","jetpack_sharing_enabled":true,"meta_box":{"tpg_bg_color":false,"tpg_heading":false,"tpg_description":false,"tpg_col_label":false,"tpg_col_price":false,"tpg_rows":[],"dcs_bg_color":false,"dcs_heading":false,"dcs_disclaimer_content":false,"dcs_ctas":[],"vtc_download_section_title":false,"vtc_download_description":false,"vtc_download_tabs":[],"fpp_section_title":false,"fpp_project_card_group":[],"pct_variant":false,"pct_section_heading":false,"pct_mobile_visa_heading":false,"pct_section_description":false,"pct_num_columns":false,"pct_col_header_1":false,"pct_col_header_2":false,"pct_col_header_3":false,"pct_col_header_4":false,"pct_col_header_2_v2":false,"pct_col_header_3_v2":false,"pct_col_header_4_v2":false,"pct_background":false,"pct_rows":[],"sfs_heading":false,"sfs_description":false,"sfs_card_title":false,"sfs_label_text":false,"sfs_benefit_items":[],"twv_heading":false,"twv_description":false,"twv_thumbnail":false,"twv_video":false,"case_card_section_title":false,"case_card_read_more_text":false,"case_card_client_review_title":false,"case_card_all_tab_title":false,"case_card_post_per_page":false,"case_card_author_review":[],"case_card_prev_button_text":false,"case_card_next_button_text":false,"ss_heading":false,"ss_subheading":false,"ss_slider":[],"pgp_title":false,"pgp_description":false,"pgp_read_more_text":false,"fcta_button_icon":false,"button_iurl":false,"fcta_button_group":[],"two_cl_title":false,"two_cl_description":false,"ivb_card_bg_color":false,"ivb_card_title":false,"ivb_card_description":false,"ivb_card_video_thumbnail_image":false,"ivb_card_video":false,"rsb_bg_image":false,"rsb_stats":[],"cbp_main_heading":false,"cbp_overlay_image":false,"cbp_contact_section_title":false,"cbp_phone_number":false,"cbp_phone_icon":false,"cbp_operating_hours":false,"cbp_email_address":false,"cbp_email_icon":false,"cbp_form_intro_text":false,"cbp_cf7_shortcode":false,"cbp_form_download_link":false,"cbp_form_thanku_link":false,"cbp_date_icon":false,"cbp_time_icon":false,"cos_card_position":false,"cos_slides":[],"ts_heading":false,"ts_intro_text":false,"ts_slides":[],"acg_section_title":false,"acg_filter_label":false,"acg_awards":[],"gnc_map_image":false,"gnc_select_layout":false,"gnc_title":false,"gnc_description":false,"sp_heading":false,"sp_description":false,"sp_no_of_columns":false,"sp_background_type":false,"sp_service_group":[],"moc_bg_color":false,"moc_use_video":false,"moc_background_image":false,"moc_background_video":false,"moc_popup_video":false,"moc_title":false,"moc_description":false,"moc_button_text":false,"moc_button_link":false,"moc_new_tab":false,"ht_main_heading":false,"tabs":[],"cms_title":false,"cms_description":false,"cms_poster_image":false,"cms_video_url":false,"of_heading":false,"of_description":false,"of_image":false,"of_image_zoom_text":false,"of_popup_image":false,"of_enable_popup":false,"brochure_title":false,"brochure_description":false,"bt_button_text":false,"bt_button_url":false,"brochure_image":false,"bt_form_title":false,"bt_form_subtitle":false,"bt_form_shortcode":false,"ns_title":false,"ns_button_label":false,"ns_button_url":false,"scm_title":false,"scm_slides":[],"ccs_heading":false,"ccs_description":false,"ccs_slider":[],"dbt_section_top_title":false,"dbt_brochure_title":false,"dbt_brochure_sub_heading":false,"dbt_brochure_description":false,"dbt_brochure_image":false,"dbt_button_text":false,"dbt_button_url":false,"dbt_form_title":false,"dbt_form_subtitle":false,"dbt_form_shortcode":false,"dbt_thankyou_page_url":false,"dbt_file_url":false,"awsec_background_img":false,"awsec_section_title":false,"awsec_section_description":false,"awsec_accordian":[],"awsec_statistic":[],"oc_main_heading":false,"oc_cd_options":false,"oc_cards":[],"soc_select_stats_style":false,"soc_slides":[],"tpg_overlay_image":false,"tpg_tabs":[],"sg_stats_grid_bg_color":false,"sg_heading":false,"sg_description":false,"sg_cards_bg_color":false,"sg_stats":[],"sg_columns_desktop":false,"fc_card_style":false,"fc_cards":[],"fc_columns":false,"sv_mobile_nav_on":false,"sv_nav_menu":[],"icl_heading":false,"icl_description":false,"icl_column":false,"icl_icons_list":[],"icl_cta_text":false,"icl_cta_url":false,"ipc_background_image":false,"ipc_section_title":false,"ipc_section_description":false,"ipc_section_grid":[],"csc_section_bg_color":false,"csc_select_layout":false,"csc_heading":false,"csc_description":false,"csc_accordian":[],"hvs_background_video":false,"hvs_mobile_bg_image":false,"hvs_video_url":false,"hvs_decorative_curve_image":false,"hvs_title":false,"hvs_sub_title":false,"hvs_button_text":false,"hvs_button_url":false,"hvs_open_new_tab":false,"hvs_button_2_text":false,"hvs_popup_link":false,"hvs_button_2_url":false,"hvs_open_new_tab_2":false,"hvs_popup_form_title":false,"hvs_popup_form_description":false,"hvs_contact_form_shortcode":false,"hvs_popup_form_thank_you_page":false,"hvs_close_text":false,"csp_contact_support_left":[],"csp_contact_support_right":[],"bc_top_text":false,"bc_section_title":false,"bc_description":false,"bc_top_image":false,"bc_list_box_group":[],"cjs_title":false,"cjs_description":false,"cjs_steps":[],"cjs_join_button_group":[],"cjs_access_button_group":[],"cci_block_style":false,"cis_background_color":false,"cis_layout_width":false,"cis_image":false,"cis_image_position":false,"cis_image_border_radius":false,"cis_title":false,"cis_description":false,"cis_button_text":false,"cis_open_in_new_tab":false,"cis_button_url":false,"cis_decorative_image":false,"wysiwyg_editor_content":false,"hob_background_image":false,"hob_main_heading":false,"hob_intro_text":false,"ic_is_featued_post":"0","ic_show_featued_image":"1","intro_content":"<p>Sep 26 2011<\/p>\n<p>Khalifa Industrial Zone Abu Dhabi (Kizad) has been awarded the prestigious ISO 10002:2004 certification by Lloyds Register of Quality Assurance (LRQA), in recognition of the quality of its customer feedback management system. The certificate was presented by LRQA Area Manager for Middle East and Africa, Mr. \u00a0Basem Obaid, to Mr. Khaled Salmeen, Executive Vice President of Industrial Zones at Abu Dhabi Ports Company (ADPC), in a ceremony.<\/p>\n<p>With the certification, Kizad joins global organisations that focus on ensuring that customer feedback is processed and systematically dealt with in line with internationally accepted best practiced management system standard.<\/p>\n<p>Khaled Salmeen stated: \u201cEnhancing customer service is one of Kizad\u2019s core goals. As we begin to welcome tenants to Kizad, customer service, customer retention and complaint handling is becoming ever more important in order to effectively serve our tenants, and we will continue in our pursuit of adopting and implementing world class standards that will further enhance our customer service experience. Gaining ISO 10002:2004 certification is proof of our commitment to constantly strive for excellence.\u201d<\/p>\n<p>The implementation of the customer care initiative at Kizad began with the appointment of a dedicated customer service and quality assurance team who are responsible for receiving and immediately dealing with any complaints received. Any such feedback is dealt with through a carefully managed system that tracks each query or complaint individually. Looking to the future, Kizad will be introducing an automated system to further improve the efficiency and effectiveness.<\/p>\n<p>LRQA\u2019s Basem Obaid congratulated Kizad and ADPC on achieving the ISO certification. \u201cRight from its inception, Kizad has shown commitment to enhance customer experience by implementing a fully integrated feedback process that resolves complaints in a consistent, systematic and responsive manner.\u201d<\/p>\n<p>Customers can provide feedback to Kizad via the customer vocie it form on the Kizad website www.kizad.com or through the toll free customer service telephone number: +971 800 10 20 30.<\/p>\n","show_read_more":"0","content_for_read_more":""},"_links":{"self":[{"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/posts\/832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/users\/40"}],"replies":[{"embeddable":true,"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/comments?post=832"}],"version-history":[{"count":1,"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/posts\/832\/revisions"}],"predecessor-version":[{"id":841,"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/posts\/832\/revisions\/841"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/media\/840"}],"wp:attachment":[{"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/media?parent=832"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/categories?post=832"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wpvip.adportsgroup.com\/kezadgroup\/wp-json\/wp\/v2\/tags?post=832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}