Participating in the “Outstanding Marina Award” automatically qualifies entrants for consideration in all other award categories. This involves promoting continuous improvement through new ideas and technology to enhance operations and customer experiences, ensuring exceptional customer interactions by understanding needs, and encouraging loyalty through feedback.

Fostering a culture of continuous improvement entails embracing innovation-driven approaches, leveraging cutting-edge technologies, and achieving results that enhance operations, customer experiences, or environmental impact.

Commitment to sustainability involves integrating environmental responsibility into the marina’s core strategy. This includes implementing innovative programs to reduce its ecological footprint and achieve tangible results for a healthier planet.

Providing exceptional workplaces that motivate and empower employees to reach their full potential involves fostering a positive culture, investing in talent development, and achieving solid employee-related outcomes.

Prioritising the well-being of employees, contractors and visitors is underpinned by a strong health and safety culture, proactive risk management systems and a demonstrably good safety record – all hallmarks of a successful organisation.

Delivering an exceptional customer experience with a deep understanding of customer needs, seamless interactions across channels, and the intelligent use of technology. This entails considering customer feedback, driving continuous improvement, and fostering loyalty and advocacy.

This award goes to the inventive project or programme that improves one aspect of marina business or operations.

Awarding a project or programme with a measurable positive impact on environmental or community conditions.

In recognition of the project or programme that meaningfully invests in employee happiness, health, or development.

This award goes to the customer-facing employee whose unwavering dedication to their work and peers has contributed to overall operational and service excellence.

The Leader Award recognises a manager whose care for their team, clear direction, and thoughtful insight contribute to a positive, productive work environment and drive business.

This award goes to the up-and-coming marina employee whose talent, ideas, and enthusiasm are positioning them for a successful and impactful career in the regional marina industry.